Terms of Service
Last updated: August 27, 2025
1. Agreement to Terms
By accessing and using the Rabid Globe website (rabid-globe.com) and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.
2. Company Information
Rabid Globe is a company registered in the United Kingdom, operating from:
- Address: 885 Sonia Cliffs Port Lee, S6 1WR, United Kingdom
- Phone: +44(0)0634 901228
- Email: [email protected]
3. Products and Services
Rabid Globe specializes in the sale of automotive accessories and electric vehicle components. We provide:
- Premium automotive accessories
- Electric vehicle components and charging solutions
- Technical support and installation guidance
- Customer service and after-sales support
4. Ordering and Payment
Order Process
- Orders are subject to acceptance by Rabid Globe
- We reserve the right to refuse or cancel orders at our discretion
- Order confirmation will be sent via email
- Prices are subject to change without notice until order confirmation
Payment Terms
- Payment is due at the time of order placement
- We accept major credit cards, PayPal, and bank transfers
- All prices include VAT where applicable
- Trade customers may apply for credit account terms
5. Shipping and Delivery
- Delivery times are estimates and not guaranteed
- Risk of loss transfers to the customer upon delivery
- Shipping costs are calculated at checkout
- Free delivery may be offered on qualifying orders
- International shipping is available with additional terms
6. Returns and Refunds
Return Policy
- Returns accepted within 30 days of delivery
- Items must be in original condition and packaging
- Customer responsible for return shipping costs (unless product is defective)
- Certain items may be non-returnable (custom orders, electrical items)
Refund Process
- Refunds processed within 5-10 business days after return approval
- Refunds issued to original payment method
- Original shipping costs are non-refundable (unless product is defective)
7. Warranties
- Products come with manufacturer's warranty as specified
- Warranty terms vary by product and manufacturer
- Warranty claims must be reported promptly
- We provide support throughout the warranty period
- Extended warranties may be available for certain products
8. Limitation of Liability
To the fullest extent permitted by law:
- Our liability is limited to the purchase price of the product
- We are not liable for indirect, consequential, or punitive damages
- Installation and use of products is at customer's own risk
- Professional installation is recommended for complex products
9. Intellectual Property
- All content on our website is protected by copyright and trademark laws
- You may not reproduce, distribute, or create derivative works without permission
- Product names and logos are trademarks of their respective owners
- Customer reviews and content may be used for marketing purposes
10. User Conduct
You agree not to:
- Use our services for any illegal or unauthorized purpose
- Interfere with or disrupt our website or services
- Attempt to gain unauthorized access to our systems
- Submit false or misleading information
- Engage in any fraudulent activities
11. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
12. Cookies
We use cookies to enhance your experience on our website. Please see our Cookie Policy for detailed information about our use of cookies and how you can manage them.
13. Termination
- We may terminate or suspend access to our services at any time
- You may stop using our services at any time
- Termination does not affect existing orders or warranties
- Provisions that should survive termination will remain in effect
14. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
15. Changes to Terms
We reserve the right to modify these Terms at any time. Material changes will be communicated through our website or email. Continued use of our services after changes constitutes acceptance of the modified Terms.
16. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
17. Contact Information
For questions about these Terms of Service, please contact us:
- Email: [email protected]
- Phone: +44(0)0634 901228
- Address: 885 Sonia Cliffs Port Lee, S6 1WR, United Kingdom